2019-3-24 Where is Trust Center in Microsoft Outlook 2010 and 2013. Trust Center in Outlook 2010/2013/2016/2019 if you are using Classic Menu for Office; If you have not Classic Menu for Office (Method: Not in the Ribbon) Trust Center is where is available to change the setting of security and privacy for Microsoft Outlook. Users can enable or disable the access to AppSource. For content and task pane add-ins, users manage access to trusted add-ins and catalogs from the Trust Center on the host Office client (opened from File Options Trust Center Trust Center Settings Trusted Add-in Catalogs ). These new options are located in the Excel Trust Center (File Options Trust Center Trust Center Settings External Content). They're listed as follows. Enable Dynamic Data Exchange Server Lookup. Select this option if you want to enable DDE server lookup. Office 365 customers get the new Office for Mac first. You’ll have Office applications on your Mac or PC, apps on tablets and smartphones for when you're on the go, and Office Online on the web for everywhere in between. Where is Trust Center in Microsoft Outlook 2010 and 2013. Trust Center is where is available to change the setting of security and privacy for Microsoft Outlook. The new ribbon interface brings groups of icons and commands for intuitive glance, but it seems a bit difficult to find the commands for those who begin to use outlook 2010 and 2013.
Microsoft Office 365 管理员可以查看服务的状态，并确定何时安排了维护。Microsoft Office 365 admins can view the status of services and find out when maintenance is scheduled.服务运行状况信息可随时登录 Office 365。Service health information is available at any time by signing in to Office 365.
备注
如果正在使用由世纪互联运营的 Office 365，则下面的某些信息可能不适用。If you are using Office 365 operated by 21Vianet, some of the information below might not apply.请转为参阅世纪互联服务级别协议。Instead, see the 21Vianet service level agreement.
Office 365 的 '服务运行状况' 部分显示了服务的当前状态以及有关服务中断和中断的详细信息。The Service health section of Office 365 shows the current status of the service and details about service disruptions and outages.计划的维护信息在邮件中心提供。Planned maintenance information is available on the Message Center.有关详细信息，请参阅查看服务状态。For more information, see View the status of your services.
服务事件是影响服务交付的事件。A service incident is an event that affects the delivery of a service.服务事件可能是由 Microsoft 数据中心中的硬件或软件故障、客户与 Microsoft 之间的故障网络连接或主要的数据中心挑战（如火灾、洪水或区域灾难）引起的。Service incidents may be caused by hardware or software failure in the Microsoft data center, a faulty network connection between the customer and Microsoft, or a major data center challenge such as fire, flood, or regional catastrophe.可以使用 Microsoft 技术和流程解决方案，在很短时间内解决大部分服务事件。Most service incidents can be addressed using Microsoft technology and process solutions and are resolved within a short time.然而，一些服务事件更加严重，并会导致长期中断。However, some service incidents are more serious and can lead to longer term outages.
有两种类型的通知关于服务可能不可用的次数：There are two types of notifications about times when services may not be available:
计划的维护事件： 计划内维护是对基础结构和软件应用程序的定期 Microsoft 启动的服务更新。Planned maintenance events: Planned maintenance is regular Microsoft-initiated service updates to the infrastructure and software applications.计划内维护通知通知客户可能会影响 Office 365 服务功能的服务工作。Planned maintenance notifications inform customers about service work that might affect the functionality of an Office 365 service.通过 Office 365 管理门户上的消息中心在所有计划维护之前的时间内，客户收到的通知不会超过五天。Customers are notified no later than five days in advance of all planned maintenance through Message Center on the Office 365 Admin Portal.Microsoft 通常会在服务使用情况在其基于区域时间区域的最低阶段时规划维护时间。Microsoft typically plans maintenance for times when service usage is historically at its lowest based on regional time zones.
非计划的停机时间： 当 Office 365 套件中的一项服务不可用或不响应时，发生非计划的服务事件。Unplanned downtime: Unplanned service incidents occur when one of the services in the Office 365 suite is unavailable or unresponsive.
移动到云服务并不意味着能够知道即将发生的情况。Moving to a cloud service shouldn’t mean losing the ability to know what’s going on.在 Office 365 中，它不会。With Office 365, it doesn’t.我们在操作中的目标是透明的，因此您可以监视服务的状态，跟踪问题，并提供可用性的历史视图。We aim to be transparent in our operations so you can monitor the state of your service, track issues, and have a historical view of availability.下表显示了最近的全球正常运行时间数据。The following tables show recent worldwide uptime data.
| 2019 年2019 | |||
|---|---|---|---|
| Q1Q1 | 季Q2 | 3Q3 | 起Q4 |
| 99.97%99.97% | 99.97%99.97% | 99.98%99.98% | 99.98%99.98% |
| 2018 年2018 | |||
|---|---|---|---|
| Q1Q1 | 季Q2 | 3Q3 | 起Q4 |
| 99.99%99.99% | 99.98%99.98% | 99.97%99.97% | 99.98%99.98% |
| 2017 年2017 | |||
|---|---|---|---|
| Q1Q1 | 季Q2 | 3Q3 | 起Q4 |
| 99.99%99.99% | 99.97%99.97% | 99.98%99.98% | 99.99%99.99% |
当服务事件发生时，Microsoft 意识到及时、定向和准确的通信对客户非常重要。When a service incident occurs, Microsoft recognizes that timely, targeted, and accurate communications are critical for customers.Microsoft 通过更新 Office 365 管理门户上特定于租户的服务运行状况仪表板（SHD）来通知 Office 365 管理员。Microsoft notifies Office 365 administrators by updating the tenant-specific Service Health Dashboard (SHD) on the Office 365 Admin Portal.服务事件更新在每小时节奏上提供，如果需要不同的节奏，则会在 SHD 通信发布中进行说明。Service incident updates are provided on an hourly cadence or, if a different cadence is required, it will be stated in the SHD communication posting.
Office 365 租户管理员的管理员应用程序使你能够在旅途中与组织的 Office 365 服务状态进行连接。The Admin App for Office 365 tenant administrators gives you the ability to connect with your organization's Office 365 service status on the go.Office 365 租户管理员将能够从其移动设备查看服务运行状况信息和维护状态更新。Office 365 tenant administrators will have the ability to view service health information and maintenance status updates from their mobile devices.有关详细信息，请访问管理应用常见问题解答。For more information, visit the Admin App FAQ.
Microsoft System Center 是一个集成管理平台，可以帮助你管理数据中心、客户端设备和混合云 IT 环境。Microsoft System Center is an integrated management platform that helps you manage data center, client devices, and hybrid cloud IT environments.使用 System Center 的 Office 365 管理员现在可以选择导入 Office 365 管理包，这样他们就可以在 System Center 中查看 Operations Manager 中的所有服务通信。Office 365 administrators who use System Center now have the option to import the Office 365 Management Pack, which lets them view all service communications within Operations Manager in System Center.使用此工具，可以访问已订阅服务的状态、未解决和已解决的服务事件以及消息中心通信。Using this tool gives you access to the status of your subscribed services, active and resolved service incidents, and your Message Center communications.有关详细信息，请参阅 New Office 365 admin tools（新增的 Office 365 管理工具）博文。For more information, visit the New Office 365 admin tools blog post.
使用 Office 365 服务通信 API，您可以按所需方式访问 Office 365 服务通信。The Office 365 Service Communications API lets you access Office 365 service communications the way you want.通过这一新的管理工具，您现在可以创建或将您的工具连接到 Office 365 服务通信，潜在地简化了环境的监视方式。With this new admin tool, you now have the ability to create or connect your tools to Office 365 service communications, potentially simplifying how you monitor your environment.服务通信 API 允许您在环境中监视以下内容：The Service Communications API lets you monitor the following in your environment:Microsoft office for mac 2003 system requirements windows 7.
实时服务运行状况Real-time service health
消息中心通信Message Center communications
Office 2016 for Mac is sandboxed. Unlike other versions of Office apps that support VBA, Office 2016 for Mac apps are sandboxed. Sandboxing restricts the apps from accessing resources outside the. Access violation accessing. 2018-8-24 Office 2016 for Mac 已沙盒化 Office 2016 for Mac is sandboxed 与支持 VBA 的 office 应用程序的其他版本不同, office 2016 for Mac 应用程序是沙盒中的。Unlike other versions of Office apps that support VBA, Office 2016 for Mac apps are sandboxed.
计划的维护通知Planned maintenance notifications
有关详细信息，请参阅 New Office 365 admin tools（新增的 Office 365 管理工具）博文。For more information, visit the New Office 365 admin tools blog post.
Microsoft 致力于持续改进，包括分析影响客户的计划外服务事件，以最大限度地减少此类事件的再发生次数。Microsoft's commitment to continuous improvement involves analysis of unplanned customer-impacting service incidents to minimize future recurrence.
计划外服务事件定义为影响服务使用者定义的服务使用情况的多租户服务中断，并已在服务运行状况仪表板中声明为这样。Unplanned service incidents are defined as multi-tenant service disruptions that impact service usage as defined by our service SLAs, and have been declared as such on the Service Health Dashboard.
对于在大量组织中有广泛且显著影响的未计划客户影响的服务事件，在事件的48小时内，将通过您的服务运行状况仪表板提供初步的后期事件检查（PIR）。解决办法，后跟最终 PIR 在五个工作日内。For unplanned customer-impacting service incidents in which there was broad and noticeable impact across a large number of organizations, a preliminary Post-Incident Review (PIR) will be delivered via your Service Health Dashboard within 48 hours of incident resolution, followed by a final PIR within five business days.详细的 PIR 报告包括：The detailed PIR report includes:
用户体验和客户影响User experience and customer impact
事件开始日期和结束日期/时间Incident start and end date/time
影响和解决方法的详细日程表Detailed timeline of impact and resolution measures
根本原因分析以及为持续改进采取的操作Root cause analysis and actions being taken for continuous improvement
对于所有其他服务事件，服务运行状况仪表板将提供事件结束摘要，包括事件的最终摘要、初步根源、开始和结束时间以及详细介绍后续步骤的信息。For all other service incidents, the Service Health Dashboard will provide an incident closure summary including a final summary of the event, preliminary root cause, start and end times, and information detailing next steps.对于此类服务事件，不会生成 PIR。For this category of service incident, a PIR will not be generated.
Microsoft Office 365 产品由恢复能力很强的系统交付，帮助确保高水平服务性能。服务连续性设置是 Office 365 系统设计的一部分。这些设置允许 Office 365 从意外事件中快速恢复，如硬件或应用程序故障、数据损坏或其他影响用户的事件。这些服务连续性解决方案还适用于灾难性中断（例如，自然灾害或 Microsoft 数据中心内的事件导致整个数据中心无法运营）。Microsoft Office 365 offerings are delivered by highly resilient systems that help to maintain peak service performance. Service continuity provisions are part of the Office 365 system design. These provisions enable Office 365 to recover quickly from unexpected events such as hardware or application failure, data corruption, or other incidents that affect users. These service continuity solutions also apply during catastrophic outages (for example, natural disasters or an incident within a Microsoft data center that renders the entire data center inoperable).
请注意，从灾难性故障恢复后，可能需要经过一段时间才能还原服务的完整数据中心冗余。例如，如果数据中心 1 出现故障，则服务通过数据中心 2 的资源进行还原。不过，可能需要经过一段时间，数据中心 2 中的服务才会获得服务连续性支持（要么通过数据中心 1 中已还原的资源获得，要么通过数据中心 3 中的新资源获得）。在此期间应用的是 Office 365 服务级别协议 (SLA)。由世纪互联运营的 Office 365 具有不同的 SLA。有关详细信息，请访问 世纪互联网站。Note that after recovery from catastrophic outages, there may be a period of time before full data center redundancy is restored for the service. For example, if Data Center 1 fails, services are restored by resources in Data Center 2. However, there may be a period of time until services in Data Center 2 have service continuity support either by restored resources in Data Center 1, or new resources in Data Center 3. The Office 365 Service Level Agreement (SLA) applies during this time. Office 365 operated by 21Vianet has a different SLA. See the 21Vianet site for more information.
Microsoft 可以通过以下功能确保客户数据随时可用：Microsoft ensures that customer data is available whenever it is needed through the following features:
数据存储和冗余： 客户数据存储在具有强大数据保护功能的冗余环境中，以支持可用性、业务连续性和快速恢复。实施了多级数据冗余，从冗余磁盘到防止本地磁盘故障，从完整的持续数据复制到地理分散的数据中心。Data storage and redundancy: Customer data is stored in a redundant environment with robust data protection capabilities to enable availability, business continuity, and rapid recovery. Multiple levels of data redundancy are implemented, ranging from redundant disks to guard against local disk failure to continuous, full data replication to a geographically diverse data center.
数据监控： Office 365 服务通过以下方式维护较高级别的性能：Data monitoring: Office 365 services maintain high levels of performance by:
监视数据库：Monitoring databases:
阻塞的进程Blocked processes
数据包丢失Packet loss
进程排队Queued processes
查询延迟Query latency
完成预防性维护： 预防性维护包括数据库一致性检查、定期数据压缩和错误日志检查。Completing preventative maintenance: Preventative maintenance includes database consistency checks, periodic data compression, and error log reviews.
Office 365 开发和运营团队由专门的 Office 365 支持组织提供补充，这在为客户提供业务连续性中扮演了重要角色。支持员工拥有深厚的服务及其相关应用程序的知识，并可直接接触架构、开发和测试方面的 Microsoft 专家。The Office 365 development and operations teams are complemented by a dedicated Office 365 support organization, which plays an important role in providing customers with business continuity. Support staff has a deep knowledge of the service and its associated applications as well as direct access to Microsoft experts in architecture, development, and testing.
支持组织与运营和产品团队紧密合作，提供快速的解决时间，并提供倾听客户意见的渠道。来自客户的反馈为计划、开发和运营流程提供输入。The support organization closely aligns with operations and product development, offers fast resolution times and provides a channel for customers' voices to be heard. Feedback from customers provides input to the planning, development, and operations processes.
在线问题跟踪： 客户需要知道他们的问题正在得到解决，同时需要能够跟踪及时解决。Office 365 门户提供基于 Web 的单个界面，用于获取支持。客户可以使用该门户添加和监控服务请求，并收到来自 Microsoft 支持团队的反馈。Online issue tracking: Customers need to know that their issues are being addressed, and they need to be able to track timely resolution. The Office 365 portal provides a single web-based interface for support. Customers can use the portal to add and monitor service requests and receive feedback from Microsoft support teams.
自助，由持续员工支持提供支持： Office 365 提供范围广泛的自助资源和工具，帮助客户解决服务相关问题而无需 Microsoft 支持。Self-help, backed by continuous staff support: Office 365 offers a wide range of self-help resources and tools that can help customers to resolve service-related issues without requiring Microsoft support.
在客户输入服务请求之前，他们可以访问知识库文章和常见问题，其中提供了最常见问题的立即帮助。我们以最新信息持续更新这些资源，通过提供已知问题的解决方案帮助避免延迟。然而，当出现的问题需要支持专业人员帮助时，员工成员可以通过电话和管理门户全天候提供立即帮助。Before customers enter service requests, they can access knowledge base articles and FAQs that provide immediate help with the most common problems. These resources are continually updated with the latest information, which helps avoid delays by providing solutions to known issues. However, when an issue arises that needs the help of a support professional; staff members are available for immediate assistance by telephone and through the administration portal 24 hours a day, 7 days a week.
若要详细了解支持，请参阅支持主题。For more information about support, see the Support topic.
若要查看跨 Office 365 计划的功能可用性，请参阅office 365 platform 服务说明。To view feature availability across Office 365 plans, see the Office 365 platform service description.
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Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Two new security options are now included in the Excel Trust Center in Office 365 under the Security Settings for Dynamic Data Exchange heading:
These new options are intended to help protect users from attackers who use Dynamic Data Exchange (DDE) to spread malware.
These new options are located in the Excel Trust Center (File > Options > Trust Center > Trust Center Settings > External Content). They're listed as follows.
Enable Dynamic Data Exchange Server Lookup
Select this option if you want to enable DDE server lookup. If this option is selected, DDE servers that are already running will be visible and usable. By default, this option is selected.
Enable Dynamic Data Exchange Server Launch (not recommended)
Select this option if you want to enable DDE server startup. If this option is selected, Excel starts DDE servers that are not already running, and enables data to be sent out of Excel. For security, we recommend that you leave this check box cleared. By default, this option is not selected.
For more information about what DDE is, see About Dynamic Data Exchange.