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• Microsoft Office Not Activating Mac Computer
• Microsoft Office Not Activating On Mac
• Microsoft Office Not Activating Mac Password
• Microsoft Office Not Activating Mac Pro

Support for Office for Mac 2011 ended on October 10, 2017. All of your Office for Mac 2011 apps will continue to function. However, you could expose yourself to serious and potentially harmful security risks. Upgrade to a newer version of Office so you can stay up to date with all the latest features, patches, and security updates. Jun 04, 2019  Activate Office 365 versions of Office for Mac. If your organization has an Office 365 plan, make sure you assign each user a license for Office before you deploy Office for Mac to your users. If you don't assign a user a license, you can still deploy Office for Mac to that user, but the user won't be able to activate and use Office. This article contains some of the most frequently asked questions about the Microsoft Office Activation Wizard.This article only pertains to Retail versions of Office 2010 suite or program. Note Activation is now required for Office 2010 Volume License suites and programs. For further information on.

At times your users might encounter issues with Office Add-ins that you develop. For example, an add-in fails to load or is inaccessible. Use the information in this article to help resolve common issues that your users encounter with your Office Add-in.

You can also use Fiddler to identify and debug issues with your add-ins.

Common errors and troubleshooting steps

The following table lists common error messages that users might encounter and steps that your users can take to resolve the errors.

Error message	Resolution
App error: Catalog could not be reached	Verify firewall settings.'Catalog' refers to AppSource. This message indicates that the user cannot access AppSource.
APP ERROR: This app could not be started. Close this dialog to ignore the problem or click 'Restart' to try again.	Verify that the latest Office updates are installed, or download the update for Office 2013.
Error: Object doesn't support property or method 'defineProperty'	Confirm that Internet Explorer is not running in Compatibility Mode. Go to Tools > Compatibility View Settings.
Sorry, we couldn't load the app because your browser version is not supported. Click here for a list of supported browser versions.	Make sure that the browser supports HTML5 local storage, or reset your Internet Explorer settings. For information about supported browsers, see Requirements for running Office Add-ins.

When installing an add-in, you see 'Error loading add-in' in the status bar

1. Close Office.
2. Verify that the manifest is valid
3. Restart the add-in
4. Install the add-in again.

You can also give us feedback: if using Excel on Windows or Mac, you can report feedback to the Office extensibility team directly from Excel. To do this, select FileFeedbackSend a Frown. Sending a frown provides the necessary logs to understand the issue.

Outlook add-in doesn't work correctly

If an Outlook add-in running on Windows and using Internet Explorer is not working correctly, try turning on script debugging in Internet Explorer.

• Go to Tools > Internet Options > Advanced.

• Under Browsing, uncheck Disable script debugging (Internet Explorer) and Disable script debugging (Other).

We recommend that you uncheck these settings only to troubleshoot the issue. If you leave them unchecked, you will get prompts when you browse. After the issue is resolved, check Disable script debugging (Internet Explorer) and Disable script debugging (Other) again.

Add-in doesn't activate in Office 2013

If the add-in doesn't activate when the user performs the following steps:

1. Signs in with their Microsoft account in Office 2013.

   Microsoft publisher for mac free download - Microsoft Virtual PC for Mac 7.0.3 Update, Microsoft Virtual PC for Mac Update, Parallels Desktop for Mac, and many more programs. Feb 11, 2018  There is no Mac version (never has been) - only windows version. You’ll need to use a windows computer or a different program. FWIW, you can create nice flyers and other publisher documents using word.

2. Enables two-step verification for their Microsoft account.

3. Verifies their identity when prompted when they try to insert an add-in.

Verify that the latest Office updates are installed, or download the update for Office 2013.

Add-in doesn't load in task pane or other issues with the add-in manifest

See Validate an Office Add-in's manifest and Debug your add-in with runtime logging to debug add-in manifest issues.

Add-in dialog box cannot be displayed

When using an Office Add-in, the user is asked to allow a dialog box to be displayed. The user chooses Allow, and the following error message occurs:

'The security settings in your browser prevent us from creating a dialog box. Try a different browser, or configure your browser so that [URL] and the domain shown in your address bar are in the same security zone.'

Affected browsers	Affected platforms
Internet Explorer, Microsoft Edge	Office on the web

Microsoft windows virtual pc for mac. To resolve the issue, end users or administrators can add the domain of the add-in to the list of trusted sites in Internet Explorer. Use the same procedure whether you're using the Internet Explorer or Microsoft Edge browser.

Important

Do not add the URL for an add-in to your list of trusted sites if you don't trust the add-in.

To add a URL to your list of trusted sites:

1. In Control Panel, go to Internet options > Security.
2. Select the Trusted sites zone, and choose Sites.
3. Enter the URL that appears in the error message, and choose Add.
4. Try to use the add-in again. If the problem persists, verify the settings for the other security zones and ensure that the add-in domain is in the same zone as the URL that is displayed in the address bar of the Office application.

This issue occurs when the Dialog API is used in pop-up mode. To prevent this issue from occurring, use the displayInFrame flag. This requires that your page support display within an iframe. The following example shows how to use the flag.

Changes to add-in commands including ribbon buttons and menu items do not take effect

If changes you've made in the manifest, such as file names of ribbon button icons or text of menu items, do not seem to take effect, try clearing the Office cache on your computer.

For Windows:

Delete the contents of the folder %LOCALAPPDATA%MicrosoftOffice16.0Wef.

For Mac:

Add-ins are often cached in Office for Mac, for performance reasons. Normally, the cache is cleared by reloading the add-in. If more than one add-in exists in the same document, the process of automatically clearing the cache on reload might not be reliable.

You can clear the cache by using the personality menu of any task pane add-in.

• Choose the personality menu. Then choose Clear Web Cache.

  Note

  You must run macOS version 10.13.6 or later to see the personality menu.

You can also clear the cache manually by deleting the contents of the ~/Library/Containers/com.Microsoft.OsfWebHost/Data/ folder.

Note

If that folder doesn't exist, check for the following folders and if found, delete the contents of the folder:

• ~/Library/Containers/com.microsoft.{host}/Data/Library/Caches/ where {host} is the Office host (e.g., Excel)
• ~/Library/Containers/com.microsoft.{host}/Data/Library/Application Support/Microsoft/Office/16.0/Wef/ where {host} is the Office host (e.g., Excel)
• com.microsoft.Office365ServiceV2/Data/Caches/com.microsoft.Office365ServiceV2/

For iOS:

Call window.location.reload(true) from JavaScript in the add-in to force a reload. Alternatively, you can reinstall Office.

Changes to static files, such as JavaScript, HTML, and CSS do not take effect

The browser may be caching these files. To prevent this, turn off client-side caching when developing. The details will depend on what kind of server you are using. In most cases, it involves adding certain headers to the HTTP Responses. We suggest the following set:

Microsoft Office Not Activating Mac Computer

• Cache-Control: 'private, no-cache, no-store'
• Pragma: 'no-cache'
• Expires: '-1'

For an example of doing this in an Node.JS Express server, see this app.js file. For an example in an ASP.NET project, see this cshtml file.

If your add-in is hosted in Internet Information Server (IIS), you could also add the following to the web.config.

If these steps don't seem to work at first, you may need to clear the browser's cache. Do this through the UI of the browser. Sometimes the Edge cache isn't successfully cleared when you try to clear it in the Edge UI. If that happens, run the following command in a Windows Command Prompt.

See also

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Applies to:Volume licensed versions of Office 2019 and Office 2016, including Project and Visio

Multiple Activation Key (MAK) activation is used for one-time activation through Microsoft-hosted activation services, either via the internet or by telephone. MAK activation requires that a MAK is installed on a client computer and instructs that computer to activate itself against those services.

Each MAK has a predetermined number of allowed activations and is based on your volume licensing agreement. Each Office activation that uses MAK counts toward the activation limit. After Office is activated, no re-activation is required unless the hardware changes significantly.

There are two ways to activate computers by using MAK:

• MAK independent activation requires that each computer independently connect and be activated with Microsoft, either over the Internet or by telephone. MAK independent activation is best for computers that have direct access to the internet.

• MAK proxy activation by using VAMT enables one computer with internet access to process activation requests on behalf of multiple computers. MAK proxy activation is configured by using the Volume Activation Management Tool (VAMT). MAK proxy activation is appropriate for environments in which security concerns might restrict direct access to the internet or to development and test labs. For more information, see Perform Proxy Activation.

Activate Office 2019 by using MAK

If you're using MAK to activate volume licensed versions of Office 2019, you specify the key in the configuration.xml file used by the Office Deployment Tool when you deploy Office 2019 to the users in your organization. For more information, see Deploy Office 2019 (for IT Pros).

Activate Office 2016 by using MAK

If you're using MAK to activate volume licensed versions of Office 2016, you can enter the key by using one of the following supported methods:

• Before you install Office 2016, you can use the Office Customization Tool (OCT) or the Config.xml file.

• After you install Office 2016, you can use the product UI, the Volume Activation Management Tool (VAMT), the ospp.vbs script, or enable a non-admin user to activate using MAK.

Configure MAK activation in the Office Customization Tool (OCT)

To enter a MAK key by using the Office Customization Tool (OCT), follow these steps:

1. In the OCT, go to the Licensing and user interface page.

2. Select Enter another product key, and then in the Product key field, enter the multiple activation key (five sets of five numbers or characters).

3. After making any other necessary changes in the OCT, save the .msp file in the Updates folder.

Note

• For more information, see Office Customization Tool (OCT) 2016 Help: Overview and Office Customization Tool (OCT) 2016 Help: Licensing and user interface.
• You can activate Office 2016 automatically when you install by setting the AUTO_ACTIVATE property value to 1 in the Config.xml file. For more information, see Setting element. (Even though this article is for an earlier version of Office, the information also applies to Office 2016.)

Configure MAK activation in the Config.xml file

To enter a multiple activation key by using the Config.xml file, follow these steps:

1. Add the following line to the Config.xml file:

Replace AAAAABBBBBCCCCCDDDDDEEEEE with your 25-character product key.

2. To apply the settings in Config.xml, at a command prompt, type the following command, and then press ENTER:

Note

• For more information about the Config.xml file, see Config.xml file reference. (Even though this article is for an earlier version of Office, the information also applies to Office 2016.)
• You can activate Office 2016 automatically when you install by setting the AUTO_ACTIVATE property value to 1 in the Config.xml file. For more information, see Setting element. (Even though this article is for an earlier version of Office, the information also applies to Office 2016.)

Microsoft Office Not Activating On Mac

Change the key by using the product UI

To change the Office 2016 product key on only one computer:

1. Open an Office 2016 application, such as Word.
2. Go to File > Account.
3. Choose Change Product Key and enter the product key.

If you need to change the Office 2016 product key on multiple computers after Office is installed, we recommend that you use Volume Activation Management Tool (VAMT) 3.1. For more information, see Volume Activation Management Tool (VAMT) Technical Reference.

Enable a non-admin user to activate an Office by using MAK

An administrator can create a registry key that allows a standard user (that is, a user who isn't an administrator) to activate Office 2016 by using MAK. By default, volume licensed versions of Office 2016 disable this behavior.

This can be used if you want a user to manually activate Office by using MAK, replace an existing key with a new key, or switch from KMS to MAK activation.

To enable this behavior, add the following line to the Config.xml file:

Or, you can set the HKEY_LOCAL_MACHINESOFTWAREMicrosoftOfficeSoftwareProtectionPlatform registry key to enable or disable standard user activation

• To enable, set 'UserOperations'=dword:00000001
• To disable, set 'UserOperations'=dword:00000000

Note

For more information about the Config.xml file, see Config.xml file reference. (Even though this article is for an earlier version of Office, the information also applies to Office 2016.)

Deploying multiple MAK keys

In some organizations, different groups have different MAK keys for their volume licensed versions of Office, Project, or Visio. Unfortunately, you can't include multiple MAK keys in the same configuration.xml file (for 2019 versions) or in the Office Customization Tool or config.xml file (for 2016 versions).

Microsoft Office Not Activating Mac Password

If you don't want to create separate XML files for each group, you could use one of these other methods:

Microsoft Office Not Activating Mac Pro

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